Refunds
Short version: no refunds once you are live, three automatic exceptions, all in your favour.
We refund in full, automatically
If we reject your listing during moderation. If we remove your listing for any reason. If you report a duplicate or accidental charge within 24 hours — we would rather refund it than argue about it.
We refund on request
If anything published on the Rules page turns out to be false about how your listing was treated. Email [email protected] with your receipt.
We do not refund
Because your rank fell. Rank falls for two reasons — other people spent money, and your heat decayed — and both are disclosed before you pay, at checkout, and on your receipt.
Because the traffic was less than you hoped. Every listing publishes its actual delivered clicks and cost per click, before and after you buy. Check them.
Why immediate placement means no cooling-off period
Consumers usually get 14 days to change their mind about something bought online. That right does not apply to a digital service you asked us to start delivering straight away — and by paying, you are asking exactly that: your listing goes live the moment the payment settles, and starts collecting impressions and clicks.
We say so at checkout, on this page, and on your receipt, so the agreement is explicit rather than buried. If you would rather have the cooling-off period, do not buy — there is no version of this product where the placement waits 14 days.
Chargebacks
Please email [email protected] first. A refund takes us minutes; a chargeback takes everyone weeks and costs us a fee either way. We have never refused a reasonable request.